Genuine Qmatic tickets complete a perfect self-service kiosk solution. They are designed specifically by Qmatic to work best with Qmatic printer hardware. Like everything we do, we produce these tickets to meet the most rigorous standards.
Qmatic is a leading company in optimizing customer experience in the face-to-face customer touch points and we harmonize the customer journey from online channels into the, face to face meeting by using our market leading Customer Experience Management (CEM) platform - Orchestra. From managing the customer journey to collecting customer insights from across a spectrum of customer interactions, Qmatic enables better customer experiences resulting in brand loyalty and superior customer satisfaction.
Orchestra is the enterprise-scale CFM (Customer Flow Management) solution from Qmatic. Orchestra is a centralized CFM solution for larger clients who need whole-enterprise management. The client can see at a glance the customer situation across their whole organization. Orchestra is also the solution for clients who would like the simplicity of enterprise-wide configuration. For large-scale single sites, typically campus-style installations, Orchestra can be used to span many departments instead of many branches but the principle is the same – multiple autonomous operations working with one CFM solution.
Qmatic Solo is stand-alone system with ticket printer. The Solo system does not require any PC to handle the queues or the hardware units. Any PC in the same network can be used to read information or change in the system settings. The solution is designed for small medium set up.